• Please note: Not all machines will look like this, but all information is here. You may just need to navigate differently than described.There are 3 major things to check when troubleshooting or configuring scan to emailSMTP configuration (the longest part)From field (only if making changes after initial set-up)DNS (the machines connected to the internet allowing sending and receiving)Starting with SMTPAfter logging in as an admin you can navigate to the properties tabThen navigate to the Apps -> email -> setup if it’s a versa link it’s the same path just a different lookAfter clicking it should look something like thisStarting with SMTP you can click on edit on the right-hand sideA customer may have a different domain and you just need to look up who it’s under and what the SMTP settings are for example [...]